Hotel & Hospitality CRM

The Hotel & Hospitality CRM gives small to mid-size hotels and guesthouses a clear, organized system for managing guests, rooms, and revenue — no complex PMS required.

From reservation to check-out, every interaction is logged and visible at a glance.

Why a Spreadsheet?

Hotel Property Management Systems (PMS) typically cost $100–$300/month, with extra fees for channel management and reporting. For independent properties and boutique hotels, that’s a significant overhead. This template delivers the core functionality — reservations, guest records, occupancy tracking, housekeeping — for a one-time cost you’ll recover in the first booking.

Included Sheets

Sheet	Purpose
Dashboard	Occupancy rate, revenue, and upcoming arrivals at a glance
Reservations	Booking log with check-in/out dates, room, rate, and status
Guests	Guest database with contact info, stay history, and preferences
Rooms	Room inventory with type, capacity, and current status
Housekeeping	Daily task log with assignment and completion tracking
Reviews	Guest feedback and rating tracker
Settings	Customize room types, rate plans, and staff names

Who It’s For

• Independent hotels, guesthouses, and boutique properties
• Bed & breakfast owners managing direct bookings
• Hospitality managers who want visibility without monthly fees

Compatibility

Fully functional in Google Sheets (recommended) and Microsoft Excel 2016+.